Q. What is Kydex?
A. Kydex is a line of thermoplastic we use to custom form holsters perfectly for your gun. It is frequently used as an alternative to leather in the production of firearm holsters as well as sheaths for knives. It is moisture, mildew, chemical and wear resistant and will not stretch or shrink under normal conditions. Detroit Kydex uses Kydex material exclusively in its holsters and pouches to handcraft the best products possible. KYDEX® Thermoplastic Sheet is a registered trademark of Kydex, LLC and is the only manufacturer of this material.
Q. What is the current lead time on orders?
A. We try our best to get your holster shipped as quickly as possible, sometimes we get backed up but usually get most orders out same or next day. Due to high volume in orders, turnaround time is APPROXIMATELY 1-3 Days after receiving payment. Orders may ship out sooner or later than the current lead time. Please feel free to call us or send us an email requesting an estimated shipping date. Each holster is carefully hand made, therefore quality will NOT be sacrificed for speed. Sorry for any inconveniences. Please be patient as we make you the best kydex holster possible.
Q. Can I adjust the cant on a holster?
A. Yes, you can adjust the cant of a holster by loosening the screw on the belt clip and move up or down along the holster. *Cant cannot be adjusted on any sub-compact model guns. (raven, jennings)
Q. Are Detroit Kydex Holsters hand made?
A. All our Detroit Kydex Holsters are individually hand crafted from start to finish and made to order.
Q. Will Kydex scratch my gun?
A. There is no holster that will not eventually wear on a gun. With that being said, Kydex has a very smooth inner surface which is not as abrasive as other hard plastics or leather. Detroit Kydex Holsters also have much tighter tolerances than other types of holsters. This helps in keeping the gun secure and without "rattling" or moving in the holster. This keeps the gun from wearing faster. Kydex holsters will preserve the finish better than any other product.
Q. Do Detroit Kydex Holsters have warranty?
A. Yes, Detroit Kydex Holsters have a limited lifetime warranty against manufacture defects. If you have any problems just contact us to send it back and we will fix it or replace it at no additional cost. If however the holster does not fall into the manufacture defect policy, you will be responsible for return shipping as well as replacement cost of the holster.
Q. What is Detroit Kydex Holsters return policy?
A. You have 15 days after you received your item(s) to return for a full refund, minus the shipping. Items will be inspected and you will be contacted on status of refund or exchange.
A. Yes you can. Depending on the change, there may be a small delay added to your order. Order changes can be done over the phone or through email.